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Forum Discussion

joe_scotto's avatar
joe_scotto
Helpful | Level 5
5 years ago

How do I delete or remove Vault?

I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
Delete
Desktop
Dropbox Vault
Sync
ethanSLC's avatar
ethanSLC
New member | Level 2

Just want to add another voice that finds this super annoying. In MacOS you can hide files via the terminal, so that helps at least on my system, but I still have this cluttering up the Dropbox web view. There definitely needs to be more/better user control over these new features. Please keep focus on your core product instead of adding a bunch of stuff that a lot of users don't need (or at least give us the ability to opt out of them). 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hi all; thanks for expressing your thoughts on this.

 

I have good news for you as you can now delete the Vault -even after setting it up- by using the steps in the relevant Help Center article. 

 

Thanks for using Dropbox!

  • charlieegan3's avatar
    charlieegan3
    Helpful | Level 6
    4 years ago

    Thanks for your reply Walter, this looks helpful but I can't seem to see the ... as the help article describes. I think this is the right page?

     

    • Gabriel S.8's avatar
      Gabriel S.8
      Helpful | Level 6
      4 years ago

      Glad to see this is being implemented; thank you!

       

      As of now, I have the same issue as charlieegan3; on the settings/general screen, I don't have the ellipsis next to "vault."

      • Futurix's avatar
        Futurix
        Helpful | Level 5
        4 years ago

        I don't see it either!

        Is it an "early release" thing for now?

  • glencandle's avatar
    glencandle
    Helpful | Level 5
    4 years ago

    Hi Walter, 

     

    You got me all excited but your solution doesn't work.  

     

    There are no Vault settings in the general settings tab, as you mentioned...

     

    Still can't delete the Vault from my root DB folder...

     

    Choosing which folders to sync sees Vault as already unchecked/unsynced... 

     

    Am I missing something??

  • patrickgilmour's avatar
    patrickgilmour
    Explorer | Level 3
    4 years ago

    Hi Walter

    The support article you posted contains instructions that do not work: https://help.dropbox.com/files-folders/sort-preview/dropbox-vault 

    It says I can delete the Vault like any other Dropbox folder as long as I have not set up Vault. I have not set up Vault and the folder/icon cannot be deleted like any normal folder via Finder on Mac.

    Can we get an update please?

    Thanks,

    Patrick

     

    • ethanSLC's avatar
      ethanSLC
      New member | Level 2
      4 years ago

      Same problem here. Instructions don't work for me either. 

      • charlieegan3's avatar
        charlieegan3
        Helpful | Level 6
        4 years ago

        I've found that the ... is now showing for me. I have been able to remove Vault from my Dropbox as described above.

  • charlieegan3's avatar
    charlieegan3
    Helpful | Level 6
    4 years ago

    For some reason this wasn't working for some of us when the help centre article was first published. It's working now.

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