Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Sy_wuly's avatar
Sy_wuly
Explorer | Level 3
4 years ago
Solved

How to delete individual scanned pages when scanning documents on the mobile app?

There used to be an ‘x’ button on the top right corner of each scanned page in the scanning function on the mobile app, but I’ve just noticed that it has disappeared with the new update. Since scanni...
Delete
GUI
Mobile
  • Filet_afish's avatar
    Filet_afish
    4 years ago

    Thanks for asking as I was having a similar issue and it turns out at least on my iPhone, the delete button is in the top left hand side of the scanned page. It is not visible but it does work.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi Sy_wuly, thanks for messaging the Community!

Are you running the app in light or dark mode?

There should still be the circle on the top right of the individual pages in order to delete them from the current scan.

If you're not seeing this, screenshots showing what you're seeing would be helpful!
  • Sy_wuly's avatar
    Sy_wuly
    Explorer | Level 3
    4 years ago

    Thank you for your reply, @Jay. I’ve first discovered this problem in light mode, however I’ve noticed that the problem persisted even in dark mode. Below are screenshots of the page I see during scanning.

     


    As shown in the screenshots, the ‘x’ button is not present.

    Again, thank you for your reply.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Thanks for the images. If you swipe the images up ot down, does it delete it from the pages?
      • Sy_wuly's avatar
        Sy_wuly
        Explorer | Level 3
        4 years ago

        No, but it magnifies the image, and upon tapping on the magnified image the screen reverts to normal.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!