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KeithWayne's avatar
KeithWayne
Helpful | Level 5
4 years ago

How to delete version hisotry?

Hi, everyone. I sent a message through support chat and was directed to Community Board. Glad to be part of Dropbox...learning and checking things out. Please read below and offer any support that you may have. Thanks! -Keith

 

HEY THERE! 🙂 Thanks for being there. I need to delete files in the version history that have errors in the content that I don't want others to see--and some of the content has change, of course, as well, in other instances. How can I do this--or can you execute a DELETE ALL HISTORY from the back office if we can't access it? I'm thinking that in the future, if we don't want to have older versions in the history folder, we should just delete the file first before uploaded the new version (or would we have to rename it)...new to Dropbox, so a bit to learn is all. I'm looking at the possibility of extending/upgrading our account here, as our team may need more space here shortly. 🙂 Thank you for any assistance that you can offer.

  • Hi KeithWayne, welcome to our Community and to Dropbox!

    You can't actually manually delete the version history for file, however, depending on your plan, the version history will be deleted by itself at some point.

    If you don't want to have older versions of a file visible, deleting the old file before uploading the new one, would be a great workaround. 

    And you can always use our Idea board to submit your idea for a possible feature!

    Let me know if you have any questions. 

     
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    Hi KeithWayne, welcome to our Community and to Dropbox!

    You can't actually manually delete the version history for file, however, depending on your plan, the version history will be deleted by itself at some point.

    If you don't want to have older versions of a file visible, deleting the old file before uploading the new one, would be a great workaround. 

    And you can always use our Idea board to submit your idea for a possible feature!

    Let me know if you have any questions. 

     
    • KeithWayne's avatar
      KeithWayne
      Helpful | Level 5
      Thanks, Hannah! — thank you for your prompt and mindful reply. I appreciate you. -Keith
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        Oh, not a problem, Keith, happy to help! 

        I hope you have a great weekend!
    • JVN's avatar
      JVN
      Explorer | Level 4

      It does not appear to me as a solution. The point is; at times you have a version of your file that is definitely wrong and you do NOT want for any reason or error that version to be restored. How can you permanently delete it from the Version History? You would like to keep the other versions but not the wrong one/ones.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        JVN wrote:

        How can you permanently delete it from the Version History?


        As stated by Hannah above, it's not possible to delete the version history of a file, whether it's a single entry or the entire version history.

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