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Forum Discussion
How to delete 'view-only conflicts' folders?
Hi All,
I have access to a shared folder for our Parish Council. At some point some 'view-only conflicts' have been generated. Now my folder structure is different to everyone else's on the cou...
Hi again, Clifford_B!
In the beginning of the article I linked to you, you'll see some info about moving a shared folder to a different location (not the actual steps); the steps you tried to follow, concern Dropbox Business accounts, so indeed, they are not relevant to you.
If you navigate again to what we see in your second screenshot, you should be able to click on that "..." (ellipsis) on the left of the conflict folder in the options, which should show you the top level folders in your Dropbox.
Without selecting any of the folders, you should be able to click on the "move" option and the shared folder will be moved to your top level.
Hi Jay,
I have view-only access to the master Parish Council folder, and all sub-folders. The other higher level folders are only accessible by me and no-one else on the team.
Jay
Dropbox Staff
Dropbox StaffIt seems like there was a conflict at some point on your account, could you attach a screenshot showing how it appears in Explorer/Finder and on the Dropbox site?
I don't currently have the desktop app installed (I removed it in case it was the cause of any conflicts).
There are two screenshots attached:
1. The Master Shared Folder shows what should be my top level, however you can see the additional levels of conflicts folders it has become nested in.
This should be my top level, like the rest of the team2. The Nested Conflicts Folder shows what is my top level, and that it is only accessible by me and no-one else.
- Nancy
Hi Clifford_B! I found this Help Center article on view-only conflicts, in case you’d like to have a look.
Other than, if you go to your All files page here, do you only see the conflicted copy of your “Long Wittenham Parish Council” folder, or is there also the actual original “Long Wittenham Parish Council” folder that’s still shared with you and the rest of the members?
I’d just like to check what’s the best way to merge everything together.
Hi Nancy,
Thanks for the link, I've already read this and other articles on view-only conflicts. I can't find any duplicated files anywhere, the only signs of these conflicts appear to be the empty folders themselves.
When I log in to my All Files page I initially see the folder "Long Wittenham Parish Council (view-only conflicts 2021-03-17)". Inside that is "Long Wittenham Parish Council (view-only conflicts 2019-11-09)". And inside that is the shared folder "Long Wittenham Parish Council" which I think is what should be at the top of my folder tree.
