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julia3579's avatar
julia3579
Explorer | Level 3
2 months ago

I accidentally deleted my file and it's not in my deleted items folder

I accidentally deleted the wrong file this morning and I really need it back, because it had important comments on it. It's not in my recently deleted items folder, even though I did not select to pe...
Delete
Restore
  • Hannah's avatar
    Hannah
    2 months ago

    Hey julia3579, I just tested it on my end, and the comments I made on a file, were back, when I restored it, so you should be good to go.

julia3579's avatar
julia3579
Explorer | Level 3

Hi Walter, 

 

I was able to find the file on the events page; thank you for providing me with the link because I was having trouble finding it. Does it fully restore everything, including comments? I think there may have been comments on the pdf file, but if there were, they weren't restored (not sure if it was the right version).

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey julia3579, I just tested it on my end, and the comments I made on a file, were back, when I restored it, so you should be good to go.

  • julia3579's avatar
    julia3579
    Explorer | Level 3
    2 months ago

    Thank you for your help!

     

  • tatendamakoni's avatar
    tatendamakoni
    New member | Level 2
    2 months ago

    Hi Hannah, can you kindly help me with retrieving my dropbox folders that were deleted by someone loaning my laptop

     

      • tatendamakoni's avatar
        tatendamakoni
        New member | Level 2
        2 months ago

        Thanks Mark, unfortunately its been more than the 30 days 😞

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