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Forum Discussion
I can't use Shift + delete for my folders due to new "delete for everyone" pop-up message.
I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin. This seems to be connected to this new popup about asking if I'm sure I want to delete for everyone. W...
Rich
Super User II
Super User III am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin.
What happens when you try?
The "delete for everyone" dialog shouldn't have any impact on the ability to permanently delete a file or folder in Explorer. I do it all the time and I also checked the box to never show that dialog again.
Just... nothing. Here's a video:
https://drive.google.com/file/d/1pOOtuzojr2R_3TPkcQBOBUnCxuKZBvFx/view?usp=sharing
- Rich
Just... nothing.
Exit the Dropbox application from your system tray and try it again. If you get the same result, it's likely nothing to do with Dropbox.
nope, works just fine to shift+delete a folder inside my Dropbox folder if the tray application/icon is closed. As soon as I open up the Dropbox app again, the problem returns. It's definitely the Dropbox app doing it.
- Hannah
Dropbox Staff
Hey MultiKoopa, if you come across the pop-up again, please send us a screenshot.
Just make sure to either attach it to your reply from the camera button, or send us a Dropbox link to the screenshot, otherwise we won't be able to access it.
