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MultiKoopa's avatar
MultiKoopa
Helpful | Level 6
22 hours ago

I can't use Shift + delete for my folders due to new "delete for everyone" pop-up message.

I am unable to shift+delete any folder inside my dropbox folder so I can skip the recycling bin. This seems to be connected to this new popup about asking if I'm sure I want to delete for everyone. W...
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MultiKoopa's avatar
MultiKoopa
Helpful | Level 6

Just... nothing. Here's a video:

https://drive.google.com/file/d/1pOOtuzojr2R_3TPkcQBOBUnCxuKZBvFx/view?usp=sharing

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 hours ago
MultiKoopa wrote:

Just... nothing.

Exit the Dropbox application from your system tray and try it again. If you get the same result, it's likely nothing to do with Dropbox.

  • MultiKoopa's avatar
    MultiKoopa
    Helpful | Level 6
    5 hours ago

    nope, works just fine to shift+delete a folder inside my Dropbox folder if the tray application/icon is closed. As soon as I open up the Dropbox app again, the problem returns. It's definitely the Dropbox app doing it.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 hours ago

      Hey MultiKoopa, if you come across the pop-up again, please send us a screenshot.

      Just make sure to either attach it to your reply from the camera button, or send us a Dropbox link to the screenshot, otherwise we won't be able to access it. 

      • MultiKoopa's avatar
        MultiKoopa
        Helpful | Level 6
        3 hours ago

        I don't know how to make it appear again once I checked the box to never show it again. Can you explain that to me?

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