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klsjd2004's avatar
klsjd2004
New member | Level 1
2 months ago

I deleted 18593 files, but I don't know how this happened?

I received an email today from no-reply@dropbox.com that says I deleted 18593 files. I did not delete one file, let alone 19K of them.  It says I did this on a Mac, but I haven't booted up a Mac in d...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi klsjd2004, thanks for bringing this to our attention.

 

Are you part of a Dropbox team, or was it in a shared folder?

 

Can you see the deleted files on this page on your account? Can you contact support from this page?

 

This will help me to assist further!

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