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Forum Discussion
I deleted my Dropbox account, and now my Documents, Desktop and Download are unavailable.
Hi,
Until recently I had a dropbox account, with dropbox backup (windows 11).
I deleted the account, and uninstalled the app, a few months ago.
The Dropbox folder in the file system was still there, though I had been making sure to not save anything in that folder, ie. I would save to c: users/me/documents
Anyway, I just deleted the drobox folder, and now my Documents, Desktop and Download folders are empty, and an error message says that they are unavailable. Can anyone help?
Hi anonymous
So, when you set up Dropbox backup it actually moves all of the folders and directories to the Dropbox folder. It then places hidden links in original locations that replicate what you do. So if you delete them all it does actually delete them (and as you said - permanently as they are too large). There isn't a way to recover apart from Windows recycle bin.
To restore the folders back to original locations etc. (but minus data) you will need to reinstall Dropbox and then tell the software to remove Backup.
- Mark
Super User II
Have you tried restoring from your recycle bin?
If you haven't got the files in there you wont be able to recover from Dropbox I'm afraid as you removed the account 😞
- Hi Mark,
Thanks for the reply.
No, I know that all the data I had on Dropbox is long gone.
There was too much to recycle, it was all permanently deleted.
I'm starting to think that my folders were not deleted. The error message says that they are not accessible, but still show up in all the lists.
After a restart, the Dropbox folder, with the PC folder in it is restored, as though it is ready to make a new backup. Maybe when I uninstalled the desktop app, some traces if Dropbox backup remained and deleting the folder somehow broke the path to the folders?
Stan- Mark
Hi anonymous
So, when you set up Dropbox backup it actually moves all of the folders and directories to the Dropbox folder. It then places hidden links in original locations that replicate what you do. So if you delete them all it does actually delete them (and as you said - permanently as they are too large). There isn't a way to recover apart from Windows recycle bin.
To restore the folders back to original locations etc. (but minus data) you will need to reinstall Dropbox and then tell the software to remove Backup.
