One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
graestar888
25 days agoExplorer | Level 4
I tried to use Dropbox Rewind for a folder, but it throws an internal error.
Hello community,
Seems like I am not the only one. Accidentally deleted a large critical directory (19GB) on my local machine and managed to stop the sync completing fully.
Tried on the web b...
graestar888
25 days agoExplorer | Level 4
Update... I have just tried the Rewind process again and this time was able to complete the 3-step process. It is now showing the 'working' Dropbox icon with the following message:
"Rewinding to an earlier time.... Everything will soon be just as it was before Sat, 11 Jan at 14:45. Don’t make any changes here until it’s finished."
Encouraging... though have to say I am unsure if this webpage is simply 'hanging' or actually completing the process. My next concern (the primary one) is that is the sync command from my desktop going to reverse this again if it is successful in rewinding and take me back to deleting the files all over again?
My ultimate goal is to halt the sync so that I don't have to complete the accidental delete and sync back to my desktop the files which would end up being a 40GB exercise and about 2-3 days I may never get back.
Although, the length of time I am waiting for Dropbox support, makes me think that this might be the faster option!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!