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kittichai p.'s avatar
kittichai p.
New member | Level 2
6 months ago

I was hit by a ransomware attack, how can I recover my files?

what should i do? my data was stolen  it's only the text file said " All data from your dropbox has been stolen. Please contact [removed] to get all your data back.
File access
restore
  • kittichai p.'s avatar
    kittichai p.
    New member | Level 2
    6 months ago

    hi mark, thanks for ur reply, but we saw 30days recovery option yesterday, but today it was gone

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      6 months ago

      Unfortunately if its over 30 days then there is no option to recover via Dropbox. 

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