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Forum Discussion
Solved
Incorrect Timestamp shown to uploaded files
I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
Hi all,
The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!
Regards,
Frank
Using DropBox on Win 10, from Melbourne, Aust (GMT + 11) via Firefox - system settings in OS are correct, but files in DropBox have save times 11hours in future? I've also tried resetting Time Zone options in Settings, no difference.
- Frank_S
Dropbox Staff
Hi all,
The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!
Regards,
Frank
My time stamps are now closer to accurate: instead of being 4 hours behind, they are now 1 hour ahead (e.g., doc saved at 5:30pm is stamped 6:30pm).
The problem seems to be my 'automatic time zone' setting is GMT -4:00, but I'm on the US east coast, which is GMT -5:00. (I could turn off automatic time zone and set it for GMT-5:00, but then I'd have to remember to change it when I travel. I see no way to correct the automatic-zone setting.)
- Thanks.
Hi Linda here. I'm a Dropbox novice. Just uploaded an excel xls and the time stamp is 4 hrs in the future. So unfortunately the problem has not been fixed for all. It doesn't make sense that the time zone options for USA are so limited. Your prompt response will be greatly appreciated.
- apraetor
Super User alumni
Hi Linda,
What time zone are you in? And what time zone is set for you in your profile on Dropbox.com currently?
