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Forum Discussion
Incorrect Timestamp shown to uploaded files
I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
Hi all,
The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!
Regards,
Frank
Using DropBox on Win 10, from Melbourne, Aust (GMT + 11) via Firefox - system settings in OS are correct, but files in DropBox have save times 11hours in future? I've also tried resetting Time Zone options in Settings, no difference.
Frank_S
Dropbox Staff
Dropbox StaffHi all,
The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!
Regards,
Frank
Hi guys!
I reported this issue back in 2017 and I was told that it's going to be fixed, but I still see it is not.
I see that when photos and videos are uploaded from my Android phone to the Dropbox cloud, they are getting renamed in the cloud folder and their name reflects their date and time, as follows for example for photos '2019-11-21 08.33.25.jpg'. This is fine for photos, this is expected. But video files do not get correct time in their file name! Video file time reflected in its file name is 10 or 11 hour behind, because I am on Sydney time zone (UTC+10 or +11). So for video files time is UTC, which is wrong, it does not take time zone into account. This happens only to video files. Photos are fine.
Currently I am on Samsung Galaxy S10, Android 10. Dropbox app is the latest version. But the issue is still the same as back in 2017 and before.
Is there any solution for this?
- Exactly!
IT is 1 hour wrong in Denmark.
My video of new year fireworks was stampet one hour wrong.
- This has been happening to me for a few weeks now. It is causing photos and videos to come up as if they were taken on a different day. For example it is currently 5:21pm however uploading a video from today it says it was uploaded at 12:21am tomorrow... someone please help. I am using my Samsung 10, no updates needed, time zone is correct. I am stumped, any advice would be appreciated. I am about ready to give up on dropbox after 8 yrs...
- I think its time to cancel dropbox and move all my photos and media somewhere else. Im over this crap. My photos are still being put up with the wrong timestamp. Then Im asked questions about my settings and never hear anything again. Get a grip Dropbox, help your customers!
- Daphne
Sorry to hear about that Morgan101010!
Can you clarify for me please, where did you check the timezone settings?
Was this from your device settings, or from your Dropbox account?
- Device settings, I have had the same phone setting for years and have used dropbox on my phone for years as well.
My time stamps are now closer to accurate: instead of being 4 hours behind, they are now 1 hour ahead (e.g., doc saved at 5:30pm is stamped 6:30pm).
The problem seems to be my 'automatic time zone' setting is GMT -4:00, but I'm on the US east coast, which is GMT -5:00. (I could turn off automatic time zone and set it for GMT-5:00, but then I'd have to remember to change it when I travel. I see no way to correct the automatic-zone setting.)
- Thanks.
Hi Linda here. I'm a Dropbox novice. Just uploaded an excel xls and the time stamp is 4 hrs in the future. So unfortunately the problem has not been fixed for all. It doesn't make sense that the time zone options for USA are so limited. Your prompt response will be greatly appreciated.
- apraetor
Super User alumni
Hi Linda,
What time zone are you in? And what time zone is set for you in your profile on Dropbox.com currently?
Modified date showing date & time 2 days & 19 hrs in the future. Using dropbox on Ubuntu 18.04, OS date & time set correctly: US Central Time
I also have the problem with my fotos
example - photo uploaded from mobile:
2018-09-23 09.25.53.jpg timestamp: 23-09-2018 07.25
Denmark
yours Jan
What I have now found is that videos are imported at the computer time zone, while photos have the correct time stamp.
It happens I was at GMT-3 taking all and now returned to GMT-8.
All my uploaded videos dates (and names) are 5 hours behind the time they were indeed taken...
Any thoughts?
Thanks
I have started using FileZilla Pro to upload files to Dropbox because the desktop application became useless to me since you've stopped allowing symlinks in my local Dropbox directory. File dates and times for files uploaded show the date and time the file was uploaded and NOT the date and time of the file on my local hard drive. This problem does NOT happen when uploading files to Google Drive. So it isn't FileZilla Pro that is the problem. Is there a fix for this or will I need to just move my nightly backups to GDrive.
Dropbox Not Updating Timestamp
I manually sync my citation database (EndNote) between PCs after updating the database and closing the program.
The EndNote database is NOT in the Dropbox folder.
After updating the database I copy all file manually to the designated Dropbox folder where I keep the synced files.When I start work on another PC I first copy all files off the designated Dropbox folder to a folder not synced by Dropbox. At the end of my work, I repeat the above update after closing the database program, and copy the files back to the designated Dropbox folder.
I have noticed that some files that have identical checksums (and binary compare) do not have an updated timestamp.
Please advise.
