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Forum Discussion

1br4h1m's avatar
1br4h1m
New member | Level 2
15 days ago

My files are gone, and Rewind doesn't work.

I just started a backup and some of my files are lost. I cant access them. Would appreciate if anyone know how can i get them back. also i have tried rewind but didn't work. 

  • Yes, but thanks for your reply I just finally figured it out.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey 1br4h1m, sorry to hear about that! 

     

    You mentioned that you started a backup. Just to make sure we're on the same page: are you referring to our Backup feature

     

    If not, would you be able to clarify the steps that you followed on your end? Also, have you checked both your deleted files page, and events page

     

    If I were you, I'd also take a look at my sharing tab

     

    Let me know more, and we'll take it from there!

    • 1br4h1m's avatar
      1br4h1m
      New member | Level 2

      Yes, but thanks for your reply I just finally figured it out.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Awesome, 1br4h1m!

         

        If you need something else, please let me know and I will be more than happy to help every step of the way! 😀