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Forum Discussion

mosn's avatar
mosn
Helpful | Level 5
3 years ago

Paper Older Version

Hi Folks, I have a problem.
I am using Paper for a long time ago and recently some of my colleagues joined Paper I shared some folders with them but they are unable to do any edit in the folder and got this error "Can't select this folder because was created with an older version of Paper", after that I worked with their account. Find out their Paper is completely different and works differently, it's like a part of the main dropbox.
Do you have any idea how to fix it? or update my Paper to their version?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey mosn, thanks for posting on our Community!

    You're probably referring to the new release of Dropbox Paper, which is automatically available to our new users.

    This is slowly being rolled out to our older users as well.

    You can read more about this here.

    Let us know if you have any questions.

    • mosn's avatar
      mosn
      Helpful | Level 5

      I was read that post. So there is no way to update my account sooner before the complete roll-out?

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