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Forum Discussion
Photo albums disappeared
Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app.
You can still find your uploaded photos and videos in the Photos tab or at dropbox.com/photos
For this and more common fixes for the Android app, you can check out this Help Center article.
I hope this helps!
Mod note: edited to update link in post [last update 2023]
Hi,
so I used the Albums feature of the Dropbox App very intensively, it was just perfect.
Suddenly it disappeared. The Support told me, that, well it was turned down.
My lots of albums? Are gone.
My hours of work? Are gone.
When did it happen? of course two days after they charged another year of dropbox.
So my really fancy idea is: Bring back the Albums and never again just deactivate such a feature without telling the customers!
If that is not possible, I will need to look for an other cloud operator. Maybe you can suggest one?
Thank you very much in advance.
over 3000 photos of my deceased dog is gone, my big brother's funeral, my mom's funeral, my son's friend (turned 17) funeral, my sons pictures, and much more are gone, I have cried so much. Can only hope that Dropbox reintroduces the albums as they were before they were removed ... do not know what I do if the photos are gone forever ... SHAME DROPBOX!
