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debbieb's avatar
debbieb
New member | Level 2
8 years ago
Solved

How can I multiselect photos? Which key do I press?

Holding down the shift key no longer works to select multiple photos at one time.  I've also tried the control key.  How can I do this process without having to check each photo individually?
  • Rich's avatar
    Rich
    8 years ago
    You're shift-clicking on the actual check boxes, and not the files themselves, correct? You can no longer click on the files. You have to use the check boxes.

    If shift-clicking on the check box is not working, clear your browser's cache/browsing history and try again, or try another browser.
  • Jay's avatar
    Jay
    8 years ago
    Hey Debbie, if you're referring to photos as seen in the Photos page, then it isn't possible to select multiple photos using the Shift key.

    The functionality is still possible from the normal 'My files' page.