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hodacsg's avatar
hodacsg
New member | Level 2
2 months ago

Missing folders/files on the site, but still visible and accessible on the iOS mobile app, why?

Hi, some of my folders, including the files in them are missing from the web view. On my iphone I still have everything, but not on the web, via a browser. There were no changes on these files/fo...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi hodacsg, thanks for bringing this to our attention.

 

Are you certain that you're signed into the same account on the Dropbox site and on the Dropbox mobile app?

 

You can see a list of connected devices and their most recent activity on this page.

 

Do you see anything on the events page?

 

This will help me to assist further!

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