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Forum Discussion

bcbroadband's avatar
bcbroadband
Helpful | Level 5
2 years ago

Old project team files outside of my control

Hello, I am having some sync issues and unable to update Dropbox until resolved.  I see red x's by three old file folders for team projects for which I was provided access, but do not control.  These...
  • ArkBill's avatar
    ArkBill
    2 years ago

    After a long chat with Apple support, I was finally able to delete the folder causing this problem. I was using Time Machine to back up my Mac.  Time Machine was set to backup my Dropbox files (I have no idea why I set it up that way).  When I set Time Machine to not back up my Dropbox files, ran a backup so it was no longer there, I was able to delete the locked files from an outside sharer.  

    ‘I don’t have paid for Apple Support.  I did a chat through Facebook Messenger without them charging me.  I’m relieved to have this over!