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hhujix's avatar
hhujix
New member | Level 2
5 years ago
Solved

Recover files deleted more than 30 days ago

If I migrate to a paid plan, is it possible to recover deleted files for more than 30 days with the free account?
restore
  • Elixir's avatar
    Elixir
    5 years ago

    I am afraid, if the files were deleted when you were on basic/free plan, the deleted files would stay for 30 days. Upgrading to a paid plan later won't affect the length of history retaintion for the files that were previously deleted.  

Elixir's avatar
Elixir
Star | Level 19
5 years ago

I am afraid, if the files were deleted when you were on basic/free plan, the deleted files would stay for 30 days. Upgrading to a paid plan later won't affect the length of history retaintion for the files that were previously deleted.  

hhujix's avatar
hhujix
New member | Level 2
5 years ago
That's what I think too, I just wanted to confirm 😥

Tks

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