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Forum Discussion
Solved
Unable to attach as a file
I have been using Dropbox for several years now and up until last week I had 2 options when trying to send my files via email: attach as a file or upload a link. I no longer have the “attach a file” o...
- I've just tested the issue you've described and this seems to be an issue with Outlook, not Dropbox, as Dropbox doesn't control that process. Microsoft created the process of attaching files from within Outlook. They simply use the Dropbox API to do it. In fact, Dropbox doesn't even need to be installed on the device.
You'll need to reach out to Microsoft for assistance with this.
Rich
Super User II
Super User III've just tested the issue you've described and this seems to be an issue with Outlook, not Dropbox, as Dropbox doesn't control that process. Microsoft created the process of attaching files from within Outlook. They simply use the Dropbox API to do it. In fact, Dropbox doesn't even need to be installed on the device.
You'll need to reach out to Microsoft for assistance with this.
You'll need to reach out to Microsoft for assistance with this.
I use dropbox for all of my client files and I attach these file to client emails a LOT almost every day, and this issue has never occured until today - April 22, 2018. I also had issue with dropbox yesterday where I noticed that PDF files that I was saving on my PC to my dropbox files were not showing up on dropbox.com, so this makes me wonder if the issue is something else.
