You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Hap H.
10 years agoNew member | Level 1
Removal of duplicate photos in my dropbox photo library
I somehow uploaded several hundred photos from my iphone to dropbox. Not sure how I did it, but now I see a lot of duplicate photos in dropbox (carousel).
Karl H.4
Collaborator | Level 8
It's early December 2016 and this is still happening. I took 5 videos on 12/1 and 12/2. On 12/4 at 5:36pm, something caused copies of these 5 videos to be uploaded to Dropbox in reverse order. That's 317mb of extra data.
These are undetectable by duplicate file checking software, because they are changed in some small way -- the file size is slightly larger (by 76 bytes!):
This started happening when I got a new Samsung S7 a few months ago. Something on the phone (that was not on my last phone) is changing these files, and finding what is doing it is the best way to fix this. I looked at my Google Photos and there is nothing there. I can't find any Samsung Cloud or Sync enabled on my phone. What other things might be responsible?
Dropbox is just doing what it's supposed to, so on one hand it's not to blame, but as long as it keeps happening they're going to have an increasing number of unhappy users, so it's in their interest to help find the culprit.
Karl H.4
8 years agoCollaborator | Level 8
I think someone has found the responsible app. There is a Samsung "feature" that creates "events" out of your photos and possibly videos... Without being turned on and without informing you that it's doing this. (Maybe the next thing they can "give" us without asking is something to take all of our emails and texts and photos on a given day, and combine them into little stories! Wouldn't that be swell!) Anyway, go to Gallery and find Events (in a little pull-down menu), and turn off Auto-Create Events. Thanks to rin for finding this!
- Terry P.8 years agoCollaborator | Level 10I've been monitoring this thread as I have similar issues. But - like the original poster - I am using an iPhone and iPad. Not a Samsung device.
--
Terry, East Grinstead, UK- GO8 years agoNew member | Level 2
I got iPhone and camera upload two folders with same pictures. The only difference is Camera upload has difference file names (data and time) whereas iPhone folders has the same name what I see in my Phone IMG...
Can't sort out this issue, thousands of images and videos in dulicate. If I stop camera upload then iPhone folders also becomes blank.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!