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A folder has appeared in my uploaded list which I didn't put there. It's an mp3 music file that I downloaded into a music folder on my PC but a few days later I noticed it had appeared in my dropbox list of files. When I click on it all I get is a page prompting me to request access. I've done that but nothing has happened. The share & open boxes do not appear next to the file and it doesn't have the three black dots alongside the file. I just want to remove the file. Any help please?
Okay, so this is most likely a shared file that you had access to, but no longer since the owner removed your access.
Currently, it won't be possible to remove it from the Recent's page manually at this time.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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