You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Storage says it is full, but it is not
Hi, I'm new to these forums, so please bare with me. I have an account with folders shared with me by my employer. We have plenty of storage, but when I log in I see a message every time say...
Hi jen2fe
You are nearly out of space - you only have 74mb of space left based upon the data you posted below. Shared folders use up the quota of every person within the share UNLESS you are a licensed team member of a Business plan. So, your colleagues either have more space, a paid plan or are part of a paid team.
Megan
Dropbox Staff
Dropbox StaffHi there, david_rand, wishing you a wonderful Monday!
The best way to check your account's quota is through our website. Can you check and let me know what you see there?
Sometimes, you might apply different syncing settings on the desktop app that won't show all of your files and folders locally.
Thanks!
I found the apparent problem.
Dropbox was trying to sync a large hierarchy of files to the Dropbox (probably because I copied it there by mistake).
It ran out of space before syncing completed, and the partial copy was invisible in my computer's file system.
Using the Dropbox website, I was able to erase the partial copy. (I stopped syncing before doing this, then restarted syncing after).
Everything seems to be back to normal now.
Thanks to those who responded to my query!
