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Storage space
72 TopicsHow do I unlink from my account a file shared with me by another user?
Hi, can anyone tell me if there's a way to unlink a shared file from my account? It's not my file, so I can't delete it (Dropbox might let me do so, but it's not my file so I shouldn't try). It's large and eating into my quota, and I don't want it on my Dropbox account. There is no folder containing it which I can unlink--just the file.119Views0likes1CommentHow to access files to clean out some storage space without upgrading
Ran out of storage space, trying to access files to cleanup and delete some files to stay withing the basic plan. Not allowing me to see what my files (all labeled as Regular Files) contain so that I can delete some to make room.137Views0likes1CommentMy account's extra storage was removed and I lost my pictures.
Hello, A few years ago i bought a Samsung Galaxy S2 ( yeah a long time ago ) which came with an offer of 6 months of a bigger Dropbox account. I uploaded a bunch of pictures, but after a while the account got downgraded to basic plan and lost a lot of pictures. if I pay for the subscription, would I have access to those pictures? Thank you139Views0likes1CommentHow to free up space from my hard drive?
The Harddrive on my Acer desktop is almost full so to free up space I am uploading redundant music files to One Drive. Then I am deleting them from the Hard drive but notice that this action is not credited, i.e. I have not yet freed up the space I need. How do I make that happen? Am I supposed to empty the trash, or is there a special place in dropbox I do that? Thanks. Oh yeah, I'm on I think Dropbox Family356Views0likes6CommentsI can't delete my backup files to free up space; the backup folder isn't visible.
I currently have a Dropbox account with the free basic plan. For a few days I have been receiving notifications because the storage space has run out. In truth my uploads are only 250Mb in size. I remember that last week, by mistake, I started the backup of a GARMIN device which failed. However, the files loaded during this backup have filled the available space. Now I would like to delete all those GARMIN files but I cannot select and delete them because the folder is not visible and selectable. The only way to see those files is in the "recent" view. Please can someone help me?Solved915Views0likes3CommentsHow can I purge the files from my Deleted files page?
I need to completely empty my delete folder to free up storage space. I have already deleted the files from the cache on my Mac. But I need to remove the files from the delete folder on the Dropbox site. I check the box next to the file name in the delete folder. But no option to remove the file appears. There is no delete link, no garbage can icon. I know that the Delete folder will automatically clear out eventually, but how do I clear out the delete folder right away?536Views0likes2CommentsHow to remove files until I'm below storage?
Hi, I'm currently on the basic plan and using 4.7Gb storage. I would like to remove folders, music, video out of my Dropbox account until I'm below the 2Gb threshold for the free account. Being retired, I no longer need a large storage facility and less than 2Gb would be ample. How can I accomplish this? Thanks,380Views0likes4CommentsI'm over-quota, I can't delete any files and the only option I see is to upgrade.
"Your account will not freeze completely though, you get the options to downloadand/or delete files from your account to free up space and go under-quota." My experience is the same as others' -- this option to "downloadand/or delete files from your account to free up space and go under-quota" is untrue and has not been addressed.346Views0likes3CommentsWhy do archived files still take up Dropbox storage on our team?
Hi Folks - I'm confused about Dropbox Archiving... Got an e-mail a couple months ago that there was a (new?) archiving feature available so went through the effort with my team of organizing our old files and archiving ~2TB. Still not clear but it seems this is still counting against my storage quota, is that right? Previous posts to this community don't seem conclusive. If this still counts against our primary quota, I guess I don't understand the point of archiving? Why would I go through the steps to archive if not to get them off my team's folders? Anyone have any insight? John398Views0likes3Comments