You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TERRIBLE SUPPORT SERVICE
I am extremely angry with the unbelievably bad service from Dropbox.
The Support Team in Australia as NO WAY OF CONTACTING their own Restorations Specialists team in the US.
Having opened a ticke...
Chat button doesn't work, no answers in Community that work. I guess DB doesn't care if we go over to Google Drive.
- Megan
Dropbox Staff
Hey SteveRuem, I'm sorry to hear you're having some trouble with this.
Could you please elaborate on the issue you are experiencing?
I would appreciate it in order to realize what could be causing this and help as much as possible.
Thank you!Get an alert that says: Couldn't start Dropbox. This is usually because of a permissions error. Storing your home folder on a network share can also cause and error.
then this:
bn.BUILD_KEY: Dropboxbn.VERSION: 131.4.3968bn.constants.WINDOWS_SHELL_EXT_VERSION: 48bn.is_frozen: Truemachine_id: 04287033-6406-5552-bf1c-f7e634064aefpid: 27863ppid: 1uid: 502user_info: pwd.struct_passwd(pw_name='steveruemmele', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Steve Ruemmele', pw_dir='/Users/steveruemmele', pw_shell='/bin/bash')effective_user_info: pwd.struct_passwd(pw_name='steveruemmele', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Steve Ruemmele', pw_dir='/Users/steveruemmele', pw_shell='/bin/bash')euid: 502gid: 20egid: 20group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd'])effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd'])DYLD_LIBRARY_PATH: Nonecwd: '/'real_path='/'mode=0o40755 uid=0 gid=0parent mode=0o40755 uid=0 gid=0HOME: '/Users/steveruemmele'appdata: '/Users/steveruemmele/.dropbox/instance1'real_path='/Users/steveruemmele/.dropbox/instance1'mode=0o40700 uid=502 gid=20parent mode=0o40700 uid=502 gid=20dropbox_path: '/Users/steveruemmele/Dropbox (Personal)'real_path='/Users/steveruemmele/Dropbox (Personal)'mode=0o40700 uid=502 gid=20parent mode=0o40755 uid=502 gid=20sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'mode=0o100755 uid=502 gid=20parent mode=0o40755 uid=502 gid=20trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'not foundparent not foundtempdir: '/var/folders/gs/ym1b1wcn7tz_wd32nrglfnzm0000gp/T'real_path='/private/var/folders/gs/ym1b1wcn7tz_wd32nrglfnzm0000gp/T'mode=0o40700 uid=502 gid=20parent mode=0o40755 uid=502 gid=20Traceback (most recent call last):File "dropbox/client/main.pyc", line 808, in wrapperFile "dropbox/client/main.pyc", line 6525, in finish_dropbox_bootFile "dropbox/client/message_queue.pyc", line 307, in _wrappedFile "dropbox/client/main.pyc", line 6052, in _init_components_for_accountFile "dropbox/client/main.pyc", line 5976, in create_sync_engineFile "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engineFile "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 280, in __init__File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 219, in __init__File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 152, in __init__File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 217, in __init__File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 587, in _init_new_engine_lockedFile "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 182, in __init__File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied"
