You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TERRIBLE SUPPORT SERVICE
I am extremely angry with the unbelievably bad service from Dropbox.
The Support Team in Australia as NO WAY OF CONTACTING their own Restorations Specialists team in the US.
Having opened a ticke...
Megan
Dropbox Staff
Dropbox StaffHey SteveRuem, I'm sorry to hear you're having some trouble with this.
Could you please elaborate on the issue you are experiencing?
I would appreciate it in order to realize what could be causing this and help as much as possible.
Thank you!
Get an alert that says: Couldn't start Dropbox. This is usually because of a permissions error. Storing your home folder on a network share can also cause and error.
then this:
bn.BUILD_KEY: Dropbox
bn.VERSION: 131.4.3968
bn.constants.WINDOWS_SHELL_EXT_VERSION: 48
bn.is_frozen: True
machine_id: 04287033-6406-5552-bf1c-f7e634064aef
pid: 27863
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='steveruemmele', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Steve Ruemmele', pw_dir='/Users/steveruemmele', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='steveruemmele', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Steve Ruemmele', pw_dir='/Users/steveruemmele', pw_shell='/bin/bash')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/steveruemmele'
appdata: '/Users/steveruemmele/.dropbox/instance1'
real_path='/Users/steveruemmele/.dropbox/instance1'
mode=0o40700 uid=502 gid=20
parent mode=0o40700 uid=502 gid=20
dropbox_path: '/Users/steveruemmele/Dropbox (Personal)'
real_path='/Users/steveruemmele/Dropbox (Personal)'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/gs/ym1b1wcn7tz_wd32nrglfnzm0000gp/T'
real_path='/private/var/folders/gs/ym1b1wcn7tz_wd32nrglfnzm0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 808, in wrapper
File "dropbox/client/main.pyc", line 6525, in finish_dropbox_boot
File "dropbox/client/message_queue.pyc", line 307, in _wrapped
File "dropbox/client/main.pyc", line 6052, in _init_components_for_account
File "dropbox/client/main.pyc", line 5976, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 280, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 219, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 152, in __init__
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 217, in __init__
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 587, in _init_new_engine_locked
File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 182, in __init__
File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied"
- Megan
It worked, thank you!
Getting this on the Terminal
Mac-mini:~ steveruemmele$ sudo chown "$USER" "$HOME"
Password:
Sorry, try again.
Password:
Sorry, try again.
Password:
sudo: 3 incorrect password attempts
Mac-mini:~ steveruemmele$
Mac-mini:~ steveruemmele$ sudo chown "$USER" "$HOME"
Password:
Sorry, try again.
Password:
Sorry, try again.
Password:
Nevermind, I entered my computer's password...
