You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
dmasotti
2 years agoHelpful | Level 5
They deleted my Dropbox account after ransomware.
A seguito di un attacco di ransomware, nella notte, hanno cambiato la mia password dropbox e successivamente hanno eliminato il mio account premium. Ora vorrei contattare il supporto, ma non ne ho la...
- 2 years ago
ho fatto richiesta al supporto, grazie mille
Walter
Dropbox Staff
Hey dmasotti, sorry to jump in here, but I just wanted to mention that you can reach out to support team for further assistance through this form.
Just make sure to use an incognito window of your browser without logging into any Dropbox account and fill in all the relevant information.
Once you do this and get a ticket ID from our system, feel free to share it with us here so that we can look it up as well.
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Ciao dmasotti, mi dispiace intervenire qui, ma volevo solo menzionare che puoi contattare il team di supporto per ulteriore assistenza tramite questo modulo.
Assicurati solo di utilizzare una finestra di navigazione in incognito del tuo browser senza accedere a nessun account Dropbox e inserisci tutte le informazioni pertinenti.
Dopo aver eseguito questa operazione e ottenuto un ID biglietto dal nostro sistema, sentiti libero di condividerlo con noi qui in modo che anche noi possiamo cercarlo.
dmasotti
2 years agoHelpful | Level 5
ho fatto richiesta al supporto, grazie mille
About Delete, edit, and organize
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