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HealthResolverZA's avatar
HealthResolverZA
New member | Level 2
4 years ago
Solved

Tracking user IP address

Good day,   I need assistance on behalf of one of our nurses regarding a deliberate sabotage by a former business partner in permanently deleting all critical health information. I have been able...
  • Mark's avatar
    4 years ago

    Unfortunately I doubt you'll be able to see it as Dropbox doesnt track and host such things or share it. The only person who will see an IP address is the account owner themselves at www.dropbox.com/account and if it was in a paid team. Note as well that Dropbox does not store or access the MAC address of accounts so you wont get that at all. 

     

    ALL of the information you'll be able to see is at www.dropbox.com/events and thats all you'll be able to access I'm afraid. 

     

    You could try and get your legal teams to contact Dropbox via legal@dropbox.com or dispute-notice@dropbox.com but that may be long winded.