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sgrbt's avatar
sgrbt
Explorer | Level 4
10 months ago

Transcription for audio files in different languages not working

transcription feature not working! Hi I uploaded a few audio files in different languages which worked fine for the cc caption transcription. Now any audio file takes ages pending transcription the...
  • Grover's avatar
    Grover
    10 months ago

    Thank you, Nancy 👍.

     

    Today , 18 January 2024, I can happily report that the transcription malfunction issue on Dropbox.com is 100% resolved. Ben from the Dropbox advanced support team let me know that on 17 January the engineering team implemented some more changes and that seems to have resolved everything perfectly. 

    Thank goodness, I can’t do without Dropbox hugely impressive transcription function anymore. 

    I am very pleased with Dropbox’s customer support, here on the forum and via email. Also the engineering team was able to fix this serious issue in a matter of days. Thank you all!

     


    With kind regards,

    Grover.

     

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