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Forum Discussion
anastrophe
10 months agoHelpful | Level 6
"View your recycle bin for Dropbox" - how can I disable this?
I'm not sure if it's a recent addition or if I simply didn't notice it before, but recently, at the bottom of the open "Recycle Bin" on Windows, it has a bar along the bottom that says "View your rec...
- 5 months ago
I found where this problem is coming from and located.
If you have done anything with sync setting in Dropbox, this will appear in registry.
Delete ONLY the blue highlighted entry RecycleBinUrl.
It should then disappear in the Recycle Bin explorer area.
It worked for me.
FYI... IT IS NOT A WINDOWS OS level problem. It is created by Dropbox.
Nancy
Dropbox Staff
10 months agoThanks for posting on the Community, anastrophe!
Can you send me a full screenshot of what you see on your end, so that I can guide you from there?
I’d also like to know the OS version of your computer, as well as the app version of the Dropbox app that’s installed on it.
Keep me in the loop.
Peelsepuuppi
12 days agoNew member | Level 1
How can a Dropbox staffer outright lie to people and say that a feature your development team implemented is not a Dropbox issue, but rather an OS issue? This doesn't happen on Windows if the person doesn't install the Dropbox app in the first place.
- anastrophe11 days agoHelpful | Level 6
I would give the benefit of the doubt to first-line technical/customer support. I think the underlying problem is that the devs implemented this "feature" and didn't document it, so first-line support had no knowledge of it.
What _is_ frustrating is that there's been no acknowledgment of the error since it's been empirically proven to be a dropbox "feature", and it appears not to be documented anywhere customer-facing.
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