You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

cbbb's avatar
cbbb
Explorer | Level 3
2 years ago

When highlighting text to comment on a specific part of a pdf, text is covered up with yellow box.

Hi there! 

 

When I select text to comment, the selected text is obscured by a yellow box while I'm typing the comment itself, while the comment is selected, and while my mouse hovers over the text, as below: 

 

This is incredibly frustrating, as I'm using the comment function to suggest copy edits, and I can't see the text I'm supposed to be editing! This is happening in both Safari and Chrome on a 2020 Macbook Air running Ventura 13.4.1, I have restarted both programs and this hasn't resolved the error. 

 

Thanks!

 

Caitlin 

  • Hey cbbb!

     

    It seems that this issue has been fixed, so if you try again, it should work.

     

    Let us know if you have any questions!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi cbbb, wishing you a great Monday! 

     

    I tested it on my end, and got the same results. 

     

    Let me check with our Team about this, and get back to you. 

     

    Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey cbbb!

     

    It seems that this issue has been fixed, so if you try again, it should work.

     

    Let us know if you have any questions!

    • cbbb's avatar
      cbbb
      Explorer | Level 3

      Thank you so much, this error does appear to have been fixed 🙂 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!