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Forum Discussion
Rikke H.2
10 years agoNew member | Level 1
When I open my files in Dropbox via dropbox.com, I can't edit them
When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uplo...
- 9 years ago
Dear all:
I just find the solution. In order to be able to edit documents in dropbox online, the document format should be in case of word, file format .docx; if you uploaded in format .doc, you won't be able to opened in the web side.
Best regards,
William
Moderator note: You can also look at this Help Center article https://help.dropbox.com/view-edit/open-button
Orla
10 years agoDropbox Staff
Hi Rikke,
Editing your Dropbox files via the website requires a bit more work than using the Dropbox desktop client. If possible, use the Dropbox desktop client on your computer when you would like to edit files.
That being said, to use the Dropbox website to access your files you will need to follow the basic pattern of DOWNLOAD, EDIT, UPLOAD.
Here are the steps:
DOWNLOAD:
1) Log in to the Dropbox website.
2) Right-click on the file you would like to download.
3) Select "Download".
4) When you are asked whether you would like to "Open with" or "Save File," choose "Save File" and save the file to your desired location.
EDIT:
1) In the location where you have saved the file on your computer, double-click on the file to open it.
2) Once you've finished making your changes to the file, save it.
UPLOAD:
1) Log in to the Dropbox website.
2) Navigate to the folder where you want to upload the file.
3) Click on the "Upload" button at the top of the screen.
4) Click "Choose files" and select the file you would like to upload to the Dropbox website.
Once your file uploads it will replace the version on the website and sync to any linked computers.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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