We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Rockford1936's avatar
Rockford1936
Explorer | Level 3
11 months ago

Which photos will be deleted, when I disable my Dropbox account?

When I delete my Dropbox account will only the pictures in the Dropbox account be deleted? Will all of my other pictures in my regular picture Gallery remain in my picture Gallery?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome aboard our forum, Rockford1936! Thanks for posting here.

     

    When you delete your Dropbox account, any file that’s currently stored on it will be permanently deleted, as well.

     

    However, can you clarify which Gallery pictures you’re referring to exactly? Had you uploaded any photos to Dropbox from your mobile device via camera uploads, and you’re not sure about them? If that’s the case, then these won’t be affected (only the copy you have on Dropbox). 

     

    Let me know if I’ve misunderstood something.

  • Rockford1936's avatar
    Rockford1936
    Explorer | Level 3
    When I referred to my gallery I was talking about my pictures on my cell phone. I just wanted to make sure they wouldn’t be deleted if I deleted my Dropbox account.
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      Rockford1936 wrote:
      When I referred to my gallery I was talking about my pictures on my cell phone. I just wanted to make sure they wouldn’t be deleted if I deleted my Dropbox account.

      Dropbox can't delete the photos on your phone. Only the files stored within Dropbox will be deleted.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!