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Forum Discussion

Mikeymoto's avatar
Mikeymoto
New member | Level 1
8 days ago

Why can't I edit an Excel file I created and own but other members can edit?

I have tried everything I can think of.  Others I have provided access to the file CAN edit.  But, I cannot. 

  • Jay's avatar
    Jay
    8 days ago

    Do you see an option below that, like in this image?

     

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    edHi Mikeymoto, thanks for bringing this to our attention.

     

    Are you trying to edit the Excel file on the Dropbox site, via your desktop machine in the Excel app, or on your mobile device?

     

    Is this file in a shared folder on your Dropbox account?

     

    This will help me to assist further!

  • Mikeymoto's avatar
    Mikeymoto
    New member | Level 1

    I am trying to edit it within the Excel file in DropBox.  It is a shared folder with other people who have rights to edit. I am doing this on my laptop and iPhone

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      So, you're using the 'Excel for the Web' interface via the Dropbox site. 

       

      What happens when you open the file, what exact options do you get?

  • Mikeymoto's avatar
    Mikeymoto
    New member | Level 1

    Owner.  I am using Excel iOS on my phone and laptop.  Edit is grayed out

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Do you see an option below that, like in this image?

       

  • Mikeymoto's avatar
    Mikeymoto
    New member | Level 1

    OK, that was the issue. I loaded Excel for the web, and it works on my laptop and iPhone.  Thank you!👏

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      No worries, glad to have helped out!