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04052018's avatar
04052018
New member | Level 2
7 years ago

Badge app icon will not go away.

I'm running Sierra on a Macbook Pro.   I've turned off ALL Dropbox notifications in the Mac preferences and have turned off noticiations within the Dropbox app settings. And still, every time someo...
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  • Walter's avatar
    Walter
    7 years ago

    Hey 04052018,

     

    Thanks for the additional info - much appreciated.

     

    Even though this is not within my scope of expertise since this is clearly an Apple thing,  I was able to find this for you.

     

    To disable the Red Badge Alerts on Dock Icons in Mac OS X, you can open System Preferences from the  Apple menu and choose “Notifications” . Then, choose the app from the left side, then uncheck the box next to “Badge app icon”. 
     
    I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way. 
     
     
  • 04052018's avatar
    04052018
    New member | Level 2
    7 years ago
    Hi there,

    It's not the Dropbox badge I'm referring to. I'm referring to the red circle notification (called "badge app icon") in the menu bar on a Mac.
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago

      Hey 04052018,

       

      Thanks for the additional info - much appreciated.

       

      Even though this is not within my scope of expertise since this is clearly an Apple thing,  I was able to find this for you.

       

      To disable the Red Badge Alerts on Dock Icons in Mac OS X, you can open System Preferences from the  Apple menu and choose “Notifications” . Then, choose the app from the left side, then uncheck the box next to “Badge app icon”. 
       
      I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way. 
       
       
      • 04052018's avatar
        04052018
        New member | Level 2
        7 years ago

        Hi there, 

         

        I assumed it was an Apple thing, but since I already have "Badge App Icon" unchecked (in the original post I mentioned ALL notifs are unchecked) I thought it may be a Dropbox issue for whatever reason. 

         

        Thank you for the response!

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