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04052018's avatar
04052018
New member | Level 2
7 years ago

Badge app icon will not go away.

I'm running Sierra on a Macbook Pro.   I've turned off ALL Dropbox notifications in the Mac preferences and have turned off noticiations within the Dropbox app settings. And still, every time someo...
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  • Walter's avatar
    Walter
    7 years ago

    Hey 04052018,

     

    Thanks for the additional info - much appreciated.

     

    Even though this is not within my scope of expertise since this is clearly an Apple thing,  I was able to find this for you.

     

    To disable the Red Badge Alerts on Dock Icons in Mac OS X, you can open System Preferences from the  Apple menu and choose “Notifications” . Then, choose the app from the left side, then uncheck the box next to “Badge app icon”. 
     
    I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way. 
     
     
Minato's avatar
Minato
Icon for Dropbox Staff rankDropbox Staff

Hey 04052018,

 

Can you send a screenshot of the badge you mention?

As there are some types of notifications that can't be removed.

 

I hope to hear from you soon!

04052018's avatar
04052018
New member | Level 2
7 years ago

Hi there,

 

Thank you for the response! It looks just like the "Notifications" icon below except on the Dropbox icon in the top menu bar on a Mac. It will have a number inside the red circle, indicating how many notifications are unread. 

 

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