We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

04052018's avatar
04052018
New member | Level 2
7 years ago

Badge app icon will not go away.

I'm running Sierra on a Macbook Pro.   I've turned off ALL Dropbox notifications in the Mac preferences and have turned off noticiations within the Dropbox app settings. And still, every time someo...
Share
  • Walter's avatar
    Walter
    7 years ago

    Hey 04052018,

     

    Thanks for the additional info - much appreciated.

     

    Even though this is not within my scope of expertise since this is clearly an Apple thing,  I was able to find this for you.

     

    To disable the Red Badge Alerts on Dock Icons in Mac OS X, you can open System Preferences from the  Apple menu and choose “Notifications” . Then, choose the app from the left side, then uncheck the box next to “Badge app icon”. 
     
    I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way. 
     
     
04052018's avatar
04052018
New member | Level 2
7 years ago
Hi there,

It's not the Dropbox badge I'm referring to. I'm referring to the red circle notification (called "badge app icon") in the menu bar on a Mac.
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hey 04052018,

     

    Thanks for the additional info - much appreciated.

     

    Even though this is not within my scope of expertise since this is clearly an Apple thing,  I was able to find this for you.

     

    To disable the Red Badge Alerts on Dock Icons in Mac OS X, you can open System Preferences from the  Apple menu and choose “Notifications” . Then, choose the app from the left side, then uncheck the box next to “Badge app icon”. 
     
    I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way. 
     
     
    • 04052018's avatar
      04052018
      New member | Level 2
      7 years ago

      Hi there, 

       

      I assumed it was an Apple thing, but since I already have "Badge App Icon" unchecked (in the original post I mentioned ALL notifs are unchecked) I thought it may be a Dropbox issue for whatever reason. 

       

      Thank you for the response!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!