You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Bring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of t...
Megan
Dropbox Staff
Dropbox StaffHey jg2599, let's jump right into this!
Would you be able to confirm the OS you're using along with the version of the app you're using on your end?
I'd also love a screenshot of the content menu that you see when you right click on a file inside your Dropbox folder, in order for me to have a visual too.
Keep me posted, and we'll take it from there!
Windows 10 Pro.
Dropbox v206.4.6506
I discussed this with Dropbox chat earlier today, They said this feature is no longer available in the right click menu and I have to use the web version to request files.
- Rich
Super User II
jg2599 wrote:
I discussed this with Dropbox chat earlier today, They said this feature is no longer available in the right click menu and I have to use the web version to request files.
That's interesting. I'm on the latest Beta release (207.3.5664, released yesterday) and the option is still there for me. Have you reinstalled the app yet?
Has anyone confirmed it worked to reinstall the app? This sounds like a huge pain to have to do this to get a feature which was already there. So Dumb Dropbox!!
Megan I'm hoping you can provide an update on this...we are waiting to get information from anyone at Dropbox! What gives?
I can't imagine telling one of my clients that I'd pass their complaint on to my team...and take 6 weeks to be pinged again for an update. That's been my experience with Dropbox. A simple explanation of "we did this because it saves us money so you can go pound rocks" would be more acceptable than...crickets and no reply.
Terrible communication from Dropbox, who must be hoping this issue goes away as all staff tries to sweep it under the virtual carpet.
Megan, I would supply you a screenshot myself, but I'm unaware of a way to take a screenshot of a context menu in Windows.
But why would you need a screenshot? Are you saying there are users for whom the Request Files context menu option currently exists? If so, who? We've already had the issue acknowledged by other Dropbox team members. You should be able to right click on any folder in your own Dropbox folder and see there is no "Request Files" option any more. Please correct me if I'm wrong.
