We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Cassy H.'s avatar
Cassy H.
New member | Level 1
9 years ago

Can't link to or save to Dropbox using Chrome on IOS (iPhone or iPad)

I can't save anything to Dropbox from Chrome on my iPad or iPhone. Not sure if this is an issue with Chrome or Dropbox, but it's like Dropbox isn't supported or won't link to chrome. Any suggestions ...
Sync
  • Rich's avatar
    Rich
    9 years ago

    Seems to be working fine for me. I download a file in Chrome, select OPEN IN..., then Copy to Dropbox. Dropbox then prompts me to choose a folder and once I select Save the file is uploaded.

    Are these the steps you're taking? If so, are both Chrome and Dropbox up-to-date?

Rpddyz's avatar
Rpddyz
New member | Level 2
8 years ago

Briefly tap the PDF and a bar will appear at the bottom of the screen, at the right end of that bar will be the open in... option. Tap that and you will get a menu that allows you to save to Dropbox.

 

I had the same problem for a while - the littl export button in the top bar doesn't have Dropbox.  

  • BarbaraDurel's avatar
    BarbaraDurel
    New member | Level 2
    8 years ago

    When I click on that, nothing happens.  It doesn't upload or save to Dropbox. 

  • JFGrissom's avatar
    JFGrissom
    New member | Level 2
    8 years ago

    Magic! I didn't even realize this extra option was available!

     

    Tap once -> Click "Open In..." -> Save to DropBox -> BAM! 

     

    Thanks!

  • Amgold's avatar
    Amgold
    New member | Level 2
    8 years ago

    Doesn't work for Word or Excel files - any other suggestions?

  • LMM9's avatar
    LMM9
    New member | Level 2
    8 years ago
    Thanks for this it works! Who would think to tap on PDF and look to bottom right for the link?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!