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Sync
3111 TopicsWhy do I need to sync my files manually on the desktop app?
I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download starts. What could be the problem?68Views0likes9CommentsI can't open/edit/upload files inside my desktop app
hey there, I've been having a lot of sync issues with the desktop app lately. I have had to restart the computer to the point of having to reinstall the app to get a good sync process on my computer. is there a good solution or this kind of issues?19Views0likes4CommentsWhy is my Documents folder in my Dropbox folder?
After many years using the same computer, we purchased a new one. There are many things different from the "old days". I feel like a total newbie! I somehow ended up with my documents folder in Dropbox. And I don't use Dropbox. Could someone please tell me how I can get my files out of dropbox and my documents folder back in File Explore where I've always had it? I am leaving next week and I'd really like to be able to use my computer without these changes. Thank you for any suggestions.383Views0likes10CommentsThe syncing icons on my files got moved after a Dropbox update
Da un aggiornamento di dropbox (attualmente ho installata la versione 212.4.5767), le icone di sincronizzazione (prima incorporate dentro a quelle dei file, in basso) sono finite a lato ben distanti... Così come mostrato qui a seguire. Ho provato a controllare ma non sto utilizzando né Onedrive né altri cloud con la sincronizzazione. Ho provato a reinstallare il client WIN di Dropbox. Niente da fare... Rimane tutto così. Sul PC di mia moglie e mio figlio le icone sono quelle classiche (con la spunta verde o altro, ma incorporate DENTRO alle icone dei file o cartelle e NON a lato). Originalmente erano così... Mi piacerebbe trovare un modo per ripristinarle allo stato originale, molto più pratico e veloce. Grazie a chiunque possa darmi una mano a risolvere28Views0likes2CommentsThe uploaded photos from the Camera Uploads aren't synced locally.
Hey there, Here's a problem I'd like some advice on. What I would want: 1. The photos from my iPhone get automatically uploaded to my Camera Uploads account in Dropbox - SUCCESS 2. The uploaded photos from the Camera Uploads account get automatically downloaded/synced to the hard drive of my MacBook - FAIL The filenames of the uploaded photos are visible in my desktop app, and if I double-click on them to view them, they will get downloaded eventually I have checked all settings I could think of and they all seem to be right. Still, I don't get to the expected result. Any guidance is much appreciated150Views0likes5CommentsFiles are suddenly zero kb
Hi, I have browsed through the forums, but couldn't find any relevant posts. I have a few documents that are several years old, SUDDENLY they are zero kb and cannot be opened. I haven't really changed anything in my set up. (I am on a Mac, Monterey, OSX 12.6.1, but I'm pretty sure the problem was there even before I updated to Monterey) The issue relates to BOTH offline and online files, i.e. they are zero kb both online and in my local folder! I have tried switching between "make files available offline" and "online only" but to no avail. Please help, since these are quite important files. Thanks//Oscar1.9KViews1like10CommentsBackup folder name change
Hello! I have 2 macs, one personal and one for work. Both had backup enabled and when I went online, I saw both computers' backup directories. The directories were both in the format of "My Mac (computername)" However, recently I disabled the Dropbox backup on my work laptop because I didn't think it would be wise to backup my work stuff to Dropbox. But I was subsequently told it was OK, so I re-enabled the backup. While everything was uploaded to Dropbox just fine, the name of the work laptop backup directory is now simply "Mac (2)". I would like to rename the folder to the "My Mac" format I previously had, but it is not letting me rename the folder. Any assistance would be great. Thanks in advance.Solved9.1KViews12likes43CommentsI see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi there I had a problem where I noticed one day about a month or so ago that my backup of my current computer had disappeared so couldnt access any files from my computer on my phone. The only way I could see to fix it was to reinstall dropbox on my computer which it fix the backup problem. However I now have a problem on my computer where my windows explorer shows two indentical dropbox folders. How do I remove of them without losing any files? Anything I do to one of the folders affects the other, they both have the same files and both sync. Thanks in advance.Solved6.6KViews1like29Comments