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Forum Discussion
"Can't load content at the moment" error when attaching files from Dropbox Android app
I have been getting that error message when trying to attach files from Dropbox on mobile(Android) devices for a couple of day. Not having any problems with that on my desktop pc. If I can't attach files using Dropbox mobile, Dropbox isn't much use to me. I tried restarting my Android devices but that did not fix it. I don't wish this on anyone, but I hope it's not just me having this issue. Anyone else having that problem lately? Very frustrated with it at this point.
- Nancy
Dropbox Staff
Thanks for posting on our forum, CKKJA.
Which platform are you trying to attach files from Dropbox to? Are you having this issue with multiple platforms?
Can you describe the exact steps you’re taking before the error appears?
Finally, I’d like a full screenshot of the error you’re getting.
Keep me in the loop, and we’ll check this further.
Trying to attach files/post photos on message boards that use XenForo platforms. I don't know how to screenshot. It is an hour glass with the words "Can't load content at the moment" below it.
"Can you describe the exact steps you’re taking before the error appears? "
Click on "Attach files", Dropbox App then "Camera uploads"
"Which platform are you trying to attach files from Dropbox to?"
I can't see that the platform is the issue when posting photos/attaching files from Dropbox to the platform on a desktop pc doesn't produce the same error message.
I'm kinda thinking it may be an Android issue. That doesn't help y'all or me.
- Nancy
On Android, you can press the 'Power' and 'Volume down' buttons at the same time to take a screenshot of what you’re seeing.
After that, you can click on the following button to attach it here on the forum:
