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Karla K.'s avatar
Karla K.
Explorer | Level 3
2 months ago

Can't send a doc with signature request as the send button is not available

Hello!  I am attempting my first sending of a doc for signature.   I have it all ready to go...but the send button is not available for use.  Not sure what to do next.   Thanks!   Karla
Dropbox Sign
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey there Karla K. - sorry to hear you're having issues with this.

 

If this persists after clearing your browser's cache or using another browser, could you send us a screenshot so that we can have a visual too?

 

Thanks!

Karla K.'s avatar
Karla K.
Explorer | Level 3
2 months ago

Hi Walter...thanks in advance.  I hope this screen shot is clear for you to view.  I opened Dropbox using Firefox (I was on Chrome).  Still does the same thing.  Three buttons top right...cancel, send and save.  THe send button fades out, cannot use it.

 

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