You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jwhelget's avatar
jwhelget
Helpful | Level 5
2 years ago

"Invalid email" error message when sending signature requests

I am getting invalid email errors for esignature requests.  I know the emails addresses are correct.  

  • jwhelget's avatar
    jwhelget
    2 years ago

    make sure there are no spaces before or after the email address

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for bringing this to our attention, jwhelget.

     

    Can we send you an email, to investigate this further?

     

    Let me know!

    • jwhelget's avatar
      jwhelget
      Helpful | Level 5

      Yes ok to send email to investigate.  

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        You're all set, jwhelget! Please check your email address, and reply back to my message.

         

        Thanks.

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!