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Forum Discussion
Seneca M.
9 years agoNew member | Level 1
Copy public link is not working on dropbox.com
Hi I've been using that COPY PUBLIC LINK from dropbox.com for years and at first it used to actually copy it to the windows copy buffer as it should. Over the past couple of months it would pop the address as it should but it stopped being able to automatically copy to the copy buffer, but luckily i could still do it myself manually by manually selecting the text and hitting ctrl-c. In the latest build of dropbox.com, it doesn't even list the address to the file anymore and obviously it couldn't copy to the buffer beforehands but now i can't do it manually either! :(
so i can't share any files from dropbox.com right now! :( I've tried in both google chrome and firefox and same issue with both. As for which version of windows i'm running, it's the up to date win10.... Thanks in advance.
-seneca
Mohammed L.1 wrote:
The shortening feature is no longer working.
The shorten link function has been removed from Dropbox. This has been slowly happening for the last couple of years as the feature was removed from various parts of the service. If you would like to continue to shorten any of your links, you will want to look for services that focus specifically on providing that feature, such as bit.ly or goo.gl.
Oscar Y. wrote:
I got this problem today and it is not working now. Do you have any idea about what is going on?
It seems to be working fine here. Try clearing your browser's cache/browsing history and try again, or try another browser.
- RichSuper User II
Another workaround we found was to just move the files out of the public folder and share them from another folder.
That's the Share Link option that I posted above, which replaced Public Links years ago.
- Office S.1New member | Level 1
That's the Share Link option that I posted above, which replaced Public Links years ago.
Cool, guess I missed it. The solution I saw posted above was how to manually format the link, not how to use the browser UI to copy it.
- Heroquestgame FNew member | Level 2
YEAH! Now it works! :)
Thanks!
- Nancy U.1New member | Level 1
Dropbox answered my email about copy public link: Peio, Sep 26, 3:24 AM PDT:
- RichSuper User II
Confirmed. This appears to be resolved now.
- Rob D.19New member | Level 1
So I guess I just needed to check the status of my ticket and after 3 weeks it magically resolves itself! Either way thank you Dropbox!
- dw s.Helpful | Level 7
For me it is partially fixed. The blue "Copy to clipboard" button does not copy link to clipboard, instead I have to right-click on the link text itself (highlighted in blue) and then copy the text, this gets it to my clipboard.
- Nancy U.1New member | Level 1
Thanks Dropbox for fixing the public link issue!
- Pablo f.6Helpful | Level 7
FIXED!!!
- dw s.Helpful | Level 7
Further to my post of yesterday, the blue "Copy to clipboard" button is now working correctly again, thank you for sorting this!
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Hi Nancy,
Thank you for alerting us to this problem. Dropbox engineers are aware of the problem and are working on a solution.
Sorry for any inconvenience this has caused.
Regards,
Peio