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Forum Discussion
drkenrich1688
10 months agoNew member | Level 2
DB won't complete folder uploads.
I'm a novice here. I started about 5 years ago, but never really did anything consistently. It's now been 2 years and several upgrades since my last experience, but I do remember it working just fine...
- 10 months ago
Hi @drkenrich1688! Welcome to our Community.
Are you uploading your audiobooks to Dropbox via www.dropbox.com or the desktop app?
If it’s www.dropbox.com, have you also tried this via a different browser/incognito window perhaps?
Also, what’s the total size of the two folders you’re trying to upload, as well as your current Dropbox plan?
Let me know, and we’ll take it from there.
Nancy
10 months agoDropbox Staff
Hi @drkenrich1688! Welcome to our Community.
Are you uploading your audiobooks to Dropbox via www.dropbox.com or the desktop app?
If it’s www.dropbox.com, have you also tried this via a different browser/incognito window perhaps?
Also, what’s the total size of the two folders you’re trying to upload, as well as your current Dropbox plan?
Let me know, and we’ll take it from there.
- drkenrich168810 months agoNew member | Level 2
Thank you for your response. You must be magical. This morning it's working.
I went back in and deleted both folders to make sure I was doing what you asked. Yes, I'm using dropbox.com, and I wanted to trace exactly what I was doing to answer any question you may have.
This time I noticed a difference. I didn't do anything different, but last night it seemed to be trying to take all the files at once in any order it could. This morning, it took them sequentially, a few at a time, and went to completion.
I guess it's fixed. Thank you.
- Megan10 months agoDropbox Staff
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