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narun2001's avatar
narun2001
New member | Level 1
11 days ago
Solved

Does automatic photo upload in iOS work if I kill the app in the background?

Trying to get reliable information and not able to get anywhere because I have a habit of killing akk apps from background. I have installed the app and took a couple of photos to check whether this works. Given how iOS behaves, not sure whether this would work or not. Are we expected to keep the app running in background for this feature to work as expected?

Camera uploads
iOS
Mobile
  • Hannah's avatar
    Hannah
    11 days ago

    Hey narun2001, welcome to the Dropbox Community.

    In short, the app needs to be open either in the foreground or the background for the files to upload.

    If you try to test this on your end, do you see a different behavior?

    Let me know.

  • narun2001's avatar
    narun2001
    New member | Level 1
    10 days ago

    That's the same behaviour I experienced. Just wanted to know for sure whether having dropbox running at least in background is one of the requirement for that. This helps. Thanks!

    • T_theresa_A's avatar
      T_theresa_A
      Icon for Community Manager rankCommunity Manager
      7 days ago

      Hi and welcome to the Dropbox Community, narun2001 😊 I’m so happy to see that your question was answered here by our wonderful Hannah. 👏✨

      I’m Theresa, and I love hearing about how our Community members use Dropbox💡.  I was wondering, do you use Dropbox for your photography? 📸  If so, we have a wonderful photographers group here that you might like to join. 

      T 😼 (Dropbox Community Manager).

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      10 days ago

      Glad to know this helps narun2001. 😀

      If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 days ago

    Hey narun2001, welcome to the Dropbox Community.

    In short, the app needs to be open either in the foreground or the background for the files to upload.

    If you try to test this on your end, do you see a different behavior?

    Let me know.

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