Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

jsdigital's avatar
jsdigital
Explorer | Level 4
7 years ago
Solved

Does Dropbox compress audio?

Hey dude, you ever get an answer on this? This really concerns me because I use Dropbox to back up all my Logic Pro projects and their source audio files.
sync
upload
  • Jay's avatar
    Jay
    7 years ago
    Hi jsdigital, welcome to the forums!
     
    I’ve moved your post since the previous one was quite old!
     
    Regarding your query, Dropbox doesn’t modify your files in any way. However, there are very rare circumstances when a file can be ‘changed’ in some manner, though this is unrelated to Dropbox.
     
    The first, and ‘most common’ is a third party app is affecting the file. This could be that a virus scanner is checking the file, and yet affects the original. Maybe on the originator’s end there was a similar issues, it’s hard to tell.
     
    Another, albeit rare possibility, is that downloading through the browser itself could be the issue. While Dropbox can preview WAV files, it is subject to the limitations of the browser, likewise with downloading them. Again, this is very rare, but can happen.
     
    Overall, in answer to your question, we’ve had many users sync high quality, uncompressed files, WAV, FLAC, APE etc, and none have experienced any issues. For those users that did experience some form of compression, corruption, or other matter, then it was usually due to an interrupted upload/download, poor encoding to begin with, or even not have the correct codec to play the file at the destination. 
     
    Even WAV files have codecs on how it reads the uncompressed music!
     
    Hopefully this should clarify matters for you, however if you have any questions, feel free to let me know!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hi jsdigital, welcome to the forums!
 
I’ve moved your post since the previous one was quite old!
 
Regarding your query, Dropbox doesn’t modify your files in any way. However, there are very rare circumstances when a file can be ‘changed’ in some manner, though this is unrelated to Dropbox.
 
The first, and ‘most common’ is a third party app is affecting the file. This could be that a virus scanner is checking the file, and yet affects the original. Maybe on the originator’s end there was a similar issues, it’s hard to tell.
 
Another, albeit rare possibility, is that downloading through the browser itself could be the issue. While Dropbox can preview WAV files, it is subject to the limitations of the browser, likewise with downloading them. Again, this is very rare, but can happen.
 
Overall, in answer to your question, we’ve had many users sync high quality, uncompressed files, WAV, FLAC, APE etc, and none have experienced any issues. For those users that did experience some form of compression, corruption, or other matter, then it was usually due to an interrupted upload/download, poor encoding to begin with, or even not have the correct codec to play the file at the destination. 
 
Even WAV files have codecs on how it reads the uncompressed music!
 
Hopefully this should clarify matters for you, however if you have any questions, feel free to let me know!
  • jsdigital's avatar
    jsdigital
    Explorer | Level 4
    7 years ago

    Great insights. Thanks so much Jay, this is super helpful.

  • madtheory's avatar
    madtheory
    Helpful | Level 5
    7 years ago

    Actually it's not the browser. The Dropbox media player itself is transcoding the original audio when you preview it in any browser. This is referenced here (search in page for "Transcoding"):
    https://www.dropbox.com/help/files-folders/preview

    For example right now I'm playing back a 320k MP3 file. It sounds different when streamed in the browser compared to off the synced folder on my computer. From the browser it has all of the hallmarks of 128k MP3 transcoding. The hi hats sound like there's a flanger on them and overall the track is duller when streamed in the browser. This is in Chrome on Mac.

    But your original file does not get changed- this is only when previewing with Dropbox app on a smartphone, or in any web browser.

    • PsiComa's avatar
      PsiComa
      Explorer | Level 4
      6 years ago

      Yes, this is exactly the problem. The file isn't changed, but when run through the dropbox browser window (when you share link with dl=0), it gets metallic and distorted.

      Is this problem known to the developers?

      • madtheory's avatar
        madtheory
        Helpful | Level 5
        6 years ago
        It isn’t a problem. All cloud storage systems work today way, all media files get compressed in the browser photos, videos and audio. But if you sync the file to your Dropbox folder on your computer, you get the exact original file.

        Think of the browser as a convenient way to preview files. Nothing more. If you want the original file, download it or sync it.

        The same thing happens with VLC for Android/ iOS, it dies some pretty bad sounding transcoding when you play media off your cloud. Google Drive or Dropbox, sound the same through VLC.
  • markalex's avatar
    markalex
    Explorer | Level 3
    6 years ago

    Is this true?  I uploaded Logic sessions with both wave and aif files - but when zipped and unzipped in Dropbox, they come out as SoundDesigner II files, which is a very old format, and Logic doesn't want to open them. Anyone else having problems with Logic and audio files via Dropbox?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions