Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
Dropbox Camera Uploads not syncing to new MacBook
I have a new MacBook Air. I use dropbox as my primary folder and access it both from my desktop mac and my Air. I realized that Camera uploads are not working on my MacBook Air, just on my desktop....
Also I am using Ventura 13.5.2
Nancy
Dropbox Staff
Dropbox StaffHi April H., I hope you’re doing great!
Can you please follow these steps on your MacBook Air to make sure camera uploads is currently enabled?
If it is, please try turning it off and back on again.
Do your images/videos automatically upload to the “camera uploads” folder now, when connecting your mobile device/camera?
Let me know.
I think I did everything you asked, but it's still not working. I have the dropbox icon on my menu bar. I also have a folder called Dropbox that is on both my iMac and my Air. They used to be same, and everything I did on one would show up in the other.
If I go to dropbox folder on my iMac when I'm home, or I go to the dropbox icon in the menu bar on my Air, all my photos show. If I go to the dropbox folder on my Air (not the icon in the menu bar) then the camera uploads is stuck in time back to when I got a new computer.
A
- Megan
Hi April H., can you clarify the app's syncing status and version on your Air, please?
