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Forum Discussion

SchoolGoga's avatar
SchoolGoga
New member | Level 2
7 months ago

Dropbox desktop app indefinitely syncing and giving an error that permissions can't be fixed

The dropbox app keeps syncing files, but the internet bandwidth is not used. It is stuck at "updating files". I already went to fix permissions, and it gives an error, saying the permissions cannot b...
desktop
Error Messages
sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi there SchoolGoga - sorry to hear about your syncing issue.

 

Could you send us a screenshot of the exact error you're getting when trying to fix your hardlinks  and permissions, so that we can have a visual too?

 

Also, what is your computer's OS version, and the version of the Dropbox desktop app you're using?

 

Let us know more and we'll take it from there.

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